Is it possible to hold my rugs at your shop until I’m ready to use them again?
All of our customers are welcome to leave their rugs with us for a period of time up to 30 days from the date of completion. When the 30-day grace period is up, storage fees may apply unless other arrangements have been made with us ahead of time.
Be sure to have us protect your clean area rugs with a moth repellant prior to wrapping them up for long-term storage!
Read More Frequently Asked Questions
What do you need me to do before you come pick up my rugs?
Here are a few guidelines to follow to ensure your pick-up or delivery goes...
Do you accept credit cards? What are the payment terms?
We accept all major credit cards, checks, and cash. Once your quote has been...
Do you clean carpets too?
Yes! The Rug Parlor is a division of Saul Clean – our in-home services...
My Oriental rug has a small hole. Can you repair it?
The Rug Parlor is able to facilitate area rug repairs of all kinds –...
Do you pick up & deliver? Will you move furniture?
We will happily come pick up your area rugs for cleaning! If you are not able...
What is the right kind of rug pad to put under my Oriental rug?
Our eco-friendly line of custom fit rug padding is an industry favorite for...
Do you recommend any particular type of stain protector for my area rugs?
There are many general over-the-counter fiber protection products available at...
Do you offer any sort of guarantee on your work?
Yes! We want our customers to be happy with our service and results. Our Rug...
The dog had an accident on my Oriental rug. Can you remove the odor?
We are usually able to completely remove pet urine odors from your area rugs...
Do you clean silk rugs?
Yes! All of our advanced training and education has taught us how to clean all...
Can my area rugs be cleaned in my house?
The Rug Parlor is dedicated to cleaning and caring for area rugs the RIGHT...