Do you offer any sort of guarantee on your work?
Yes! We want our customers to be happy with our service and results. Our Rug Parlor Satisfaction Guarantee says that if you are unhappy with our service or the quality of our work for any reason, we will do our very best to make it right.
Read More Frequently Asked Questions
What do you need me to do before you come pick up my rugs?
Here are a few guidelines to follow to ensure your pick-up or delivery goes...
Do you accept credit cards? What are the payment terms?
We accept all major credit cards, checks, and cash. Once your quote has been...
Do you clean carpets too?
Yes! The Rug Parlor is a division of Saul Clean – our in-home services...
Is it possible to hold my rugs at your shop until I’m ready to use them again?
All of our customers are welcome to leave their rugs with us for a period of...
My Oriental rug has a small hole. Can you repair it?
The Rug Parlor is able to facilitate area rug repairs of all kinds –...
Do you pick up & deliver? Will you move furniture?
We will happily come pick up your area rugs for cleaning! If you are not able...
What is the right kind of rug pad to put under my Oriental rug?
Our eco-friendly line of custom fit rug padding is an industry favorite for...
Do you recommend any particular type of stain protector for my area rugs?
There are many general over-the-counter fiber protection products available at...
The dog had an accident on my Oriental rug. Can you remove the odor?
We are usually able to completely remove pet urine odors from your area rugs...
Do you clean silk rugs?
Yes! All of our advanced training and education has taught us how to clean all...
Can my area rugs be cleaned in my house?
The Rug Parlor is dedicated to cleaning and caring for area rugs the RIGHT...